Who we are
At DAK Grooming, our services are led by a fully qualified, continually trained professional groomer with extensive experience working across all breeds, including high-drive and working dogs. We pride ourselves on being an inclusive facility, welcoming dogs of all temperaments and needs — including those who may be nervous or display behavioural challenges. Every dog is treated with patience, understanding and a calm, confident approach tailored to their individual personality.
Our grooming suite is equipped with state-of-the-art, professional-grade equipment designed to deliver both comfort and precision. From advanced bathing systems and adjustable grooming tables to specialist drying and safety features, every detail of our facility supports a safe, stress-reduced and high-quality grooming experience. This combination of expert handling and modern technology allows us to maintain the highest standards of care, hygiene and finish for every dog that comes through our doors.
Features
Hydrobaths provide an effective, enjoyable, hassle-free dog bathing experience. The built in pump and heating unit creates a warmed, pressurised shampoo solution which allows full penetration into the coat for fast, effective and superior bathing.
Only the best for DAK Dogs!
Why hydro-bathing is the best option for all dogs and is also Vet recommended.
HYDRO BATH ULTRA PRO
Why hydrobathing is the best option for all dogs and is also Vet recommended.
The high-pressure water stream can penetrate deep into the fur, removing dirt, dust, and other debris that might be trapped there
the unique hydro-combing action of the unit delivers a therapeutic hydro massage for your dog; promoting circulation and relieving tired muscles
Remove odours – Hydrobathing is an effective way to remove unpleasant smells from your dog’s coat and skin. It can help to lift and remove any dirt, oil, or debris that might be contributing to the odour Relieves skin problems – Hydrobathing can also help to relieve skin problems such as allergies, itching, and hot spots. The high-pressure water helps to remove dead skin cells and promotes better circulation, which can soothe irritated skin and speed up the healing process.
Massaging effect – The massaging effect of Hydrobathing can help to improve blood circulation and stimulate the production of natural oils in your dog’s skin.
Prevents matting
beneficial for Arthritis sufferers and older Dogs.
Reduced washing time
coat and skin exfoliation
improved blood circulation
removal of embedded flea egg
the constant supply of warm water pressure gives the dogs a relaxing massage while being washed.
Deep cleansing
Our pricing is shown as a guide to help you understand the typical cost of our grooming services. Every dog is unique, and factors such as breed, coat condition, size, temperament and the service required can influence the final price.
To ensure your dog receives the right level of care and the most accurate quote, we recommend getting in touch with our team or visiting us on site for a short consultation. You can also book a consultation directly through the website below, where we’ll assess your dog’s needs and tailor a grooming plan that works for you.
Pricing & Services
Pricing Guide
Schedule a time with us
Ready to make life a little better for your furry friend? Book an appointment with us today and let our team provide the love and care your dog deserves.
DAK Grooming – Terms of Service 🐾
By booking an appointment with DAK Grooming, you agree to the Terms of Service below.
We operate on scheduled grooming time rather than volume. Each appointment is reserved exclusively for your dog.
Booking & Deposits
All appointments booked through our online scheduling system require a 50% non-refundable deposit at the time of booking.
The deposit is taken automatically via our secure online payment system and confirms your appointment. Appointments are not secured without payment of the required deposit.
Your deposit will be deducted from the final invoice. The remaining balance is due upon collection.
Dogs will not be released until full payment has been received.
We will always inform you of any material price changes before proceeding with the groom.
Cancellations & Missed Appointments
We understand that plans can change.
Cancellations with at least 48 hours’ notice may transfer the deposit once to a new appointment.
Late cancellations, missed appointments, or declined rescheduling will result in forfeiture of the deposit.
Clients who cancel or miss two appointments within a six-month period may be required to prepay 100% of future bookings.
Late collection is charged at £10 per hour.
If a dog is not collected within 48 hours and we cannot make contact, the dog may be considered abandoned and transferred to appropriate animal welfare authorities. All associated costs remain the owner’s responsibility.
Dogs will only be released to authorised individuals.
Health & Welfare Requirements
Your dog must be in good health and up to date with vaccinations or have valid titre testing.
You must inform us prior to grooming of:
Medical conditions
Medications
Injuries
Anxiety or behavioural concerns
Any history of aggression
Dogs aged 8 years or older, or those with known medical conditions, are groomed at the owner’s risk due to the physical nature of grooming.
Emergency Veterinary Care
If your dog becomes ill or injured while in our care and we are unable to contact you, you authorise us to seek emergency veterinary treatment.
We may approve emergency treatment up to £500 without further authorisation. All veterinary costs remain the owner’s responsibility.
You must provide at least one reachable emergency contact.
Behaviour & Safety
For the safety of our staff and other animals:
Any bite history, aggression, or severe anxiety must be disclosed.
We reserve the right to refuse or stop grooming if a dog poses a safety risk.
If grooming must be terminated for safety reasons, time spent will still be chargeable.
We do not sedate dogs under any circumstances.
Additional handling fees may apply for dogs requiring extra support.
Matting & Coat Condition
Matted coats can cause pain, skin irritation, and potential health risks.
Severe matting or pelting is a preventable welfare condition caused by insufficient coat maintenance. Where humane clipping is required, the resulting appearance is not considered a grooming fault.
If matting is present, the safest option may require clipping the coat significantly shorter than requested.
Risks may include temporary skin irritation, minor nicks, abrasions, or the revelation of pre-existing skin conditions.
Additional charges apply for heavily matted coats due to increased time and equipment wear.
We may photograph coat condition for record-keeping and dispute resolution purposes.
Fleas & Parasites
If fleas or parasites are discovered during the appointment:
Grooming may be paused until treatment has been completed, or
A sanitisation fee may be applied to protect other animals.
Undisclosed infestations may result in additional cleaning charges.
Satisfaction & Concerns
We aim to achieve your preferred grooming style wherever possible. However, final results depend on coat condition, temperament, and welfare considerations.
If you have any concerns, please notify us within 24 hours of collection so we can address the issue promptly.
Photography
We may take photographs for documentation purposes.
Separate permission will always be requested before any images are used for marketing or promotional purposes.
Data Protection
We process personal data in accordance with UK GDPR for appointment management, welfare records, legal obligations, and business operations.
We do not sell client data and only share information when legally required or in veterinary emergencies.
Legal
We provide services using reasonable skill and care.
We are not liable for:
Pre-existing conditions
Stress-related reactions following grooming
Coat changes resulting from matting or prior grooming
Health events in senior or medically vulnerable dogs unless caused by negligence
Issues resulting from undisclosed conditions
Events outside our reasonable control
Nothing in these Terms limits liability where it would be unlawful to do so under UK law.
These Terms are governed by the laws of England and Wales.
